THE “Cs” OF EFFECTIVE WRITTEN COMMUNICATION

Communication is key to any interaction involving more than one person. It is the exchange of information by means of speaking, writing, or using sign language. Since written forms of communication provide a permanent record of the message, it is necessary and the most common form of business communication. Therefore, it is essential for individuals [...]

SHOWING THE VALUE OF TRAINING

When asked to produce evidence of the value of training, many learning professionals are challenged to produce a Return on Investment (ROI) financial report to justify the monies and employee time spent on a training initiative. There are many ROI methods and software programs available, but it is nearly impossible to accurately assign monetary measures [...]

LEARNING STYLE VS. LEARNING PREFERENCE

Individuals learn and process information in different ways. Many studies have been done to understand and determine the types of learners and the best way(s) in which they learn. So, is it learning style or learning preference? Let’s take a look at what those words actually mean. Learning is the acquisition of knowledge or skill [...]

REMEMBER ME? I AM YOUR CUSTOMER.

In this day and age of fast food, instant messaging, “twexting”, 4G cell phones, and iThis and iThats, a lot of peoples’ time is being spent playing around with mobile devices and less in face-to-face communication. The really sad part is, this is happening with employees while on the job. Not only are important tasks [...]

B2B IT TAKES THREE

The popular song, “It Takes Two,” recorded in late 1965 by Marvin Gaye and Kim Weston, centered around romantic lyrics depicting many things in life such as: dreams, love, and wishes being so much better with two people instead of one. “It takes two, me and you.” Same holds true as far as training is [...]

NOT JUST VISUALIZING ITEMS IN A JAR

The last time I checked there were still 60 seconds in a minute, 60 minutes in an hour, 24 hours in a day, 7 days in a week, 30 (31, or 28 depending on leap year) days in a month, 365 days in a year, and 52 weeks in a year. All of us have [...]

S.M.A.R.T. TRAINING OBJECTIVES LEAD TO SUCCESSFUL LEARNING OUTCOMES

What is a training objective? A training objective is a statement of specific goals of a course or lesson, describing what an individual should know or be able to do following training instruction. The statement should specify the knowledge, skills or abilities the learner will be able to exhibit as a result of participating in [...]

THE IMPORTANCE OF INSTRUCTIONAL DESIGN AND ADDIE

What is ADDIE? ADDIE is the acronym used to describe the process steps of instructional design: Analyze, Design, Develop, Implement and Evaluate. Why is ADDIE important? Since instructional design’s main purpose is to determine the current state and needs of the learner, define the goal of instruction, and develop an action that assists with the [...]

ORGANIZATIONAL STRUCTURE: THE PATH TO UNDERSTANDING – “WHY.”

Organizational structure is the framework within an organization whereby strategies and objectives are aligned in a manner to support the company’s mission and vision. It refers to the way an organization arranges roles and responsibilities, and interactions with all system processes so that work can be performed and goals can be met. Organizational structure is [...]

Next Page »