Wednesday, March 21, 2018


Proficience Group - Process and Performance ImprovementMeeting established goals and objectives is vital for organizational success. Poor performance is the result of a fundamental breakdown or failure of a process. Determining the root cause of poor performance can be a challenge, whether it involves a process or human performance.

TPGI can analyze the process failure and recommend solutions to prevent a recurrence of the setback. TPGI will analyze the problem or non-conformance to get to the root cause of the problem and determine the underlying issue(s) affecting performance.

  • What happened?
  • Why did it happen?
  • What can be done to prevent it from happening again?

TPGI will make suggestions about where the organization could reasonably implement a process change to prevent an undesirable outcome.