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communication : Proficience Group

Friday, October 19, 2018

SO . . . THE OVER-USED, TWO-LETTER WORD

January 28, 2014 by  

Filed under Industry News

      Listening to speakers, it is very common to hear ‘pause fillers,’ ‘false starts,’ or ‘un-words’ like “so,” “er”, “um” and “you know.” What are ‘pause fillers,’ ‘false starts,’ and ‘un-words’? So, ‘pause fillers’ ‘false starts,’ and ‘un-words’ are words or sounds that usually occur at the end or beginning of a spoken […]

COMMUNICATION PLAN

September 2, 2013 by  

Filed under Industry News

Communication is the two-way activity of conveying or imparting information through the exchange of opinions, messages, or ideas – either orally (through speech), or visually (through writing, graphics, signals, or behavior). Effective communication takes planning. Some elements of an effective communication plan include: Analysis – examination of the situation, the audience and the message to […]

THE “Cs” OF EFFECTIVE WRITTEN COMMUNICATION

April 29, 2012 by  

Filed under Industry News

Communication is key to any interaction involving more than one person. It is the exchange of information by means of speaking, writing, or using sign language. Since written forms of communication provide a permanent record of the message, it is necessary and the most common form of business communication. Therefore, it is essential for individuals […]

REMEMBER ME? I AM YOUR CUSTOMER.

January 31, 2012 by  

Filed under Industry News

In this day and age of fast food, instant messaging, “twexting”, 4G cell phones, and iThis and iThats, a lot of peoples’ time is being spent playing around with mobile devices and less in face-to-face communication. The really sad part is, this is happening with employees while on the job. Not only are important tasks […]